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PRISM delivers complete solutions for Loyalty Programmes for business to employees, business to customers, business to investors, business to business, and business for business organisations.

Tailored solutions: We can build tailored-programmes using the latest tools.

Managed solutions: We can provide on-going programme management to enable Clients acquire, keep and grow profitable customer relationships.

Client services: We can provide ad-hoc services from initial consultancy through design, development, integration and project delivery, with ongoing support from professional loyalty experts.

Contact us to find out how PRISM can help you stay close to your most wanted customers.


Cometis

Spearheading Investomer Loyalty in Germany

PRISM and cometis AG to spearhead the PRISM Investomer Loyalty Programme into the German market. This is a cost-effective, customer loyalty management solution that allows companies to manage, retain, and reward their most wanted customers by offering shares as rewards.


logo_cci_round

Teaming Agreement with Round of the UK

Find out how customer-centric your organisation is with the help of CCDirector™, the 2003 CRM Industry awards winning tool from Round, our UK associates. Click here to find out more about our affiliation with Round.

  • Go to the success stories pages and share our experiences.
  • Review our research and case studies in the archive.
  • Locate our people and our associates across the World.

The PRISM Loyalty Guide enables you to embark on the journey towards growing profitable customer relationships 1 CUSTOMER at-a-time™.

Join in to receive our latest research on Customer Loyalty.


How to earn loyalty 1 customer at-a-time. Loyalty is earned slowly because customer knowledge, easily acquired, must be transformed into "customer feelings".

The Investomer Programme. Independent research found that share equity ownership leads to higher customer spending and loyalty.

Identifying and defining the constructs that build loyalty. Our study revealed five constructs to earn loyalty. Find out how you can quantify and evaluate an individual customer's fit to each construct definition.

The linkage between Employee Loyalty and Customer Loyalty. A study by our US associates Customer Retention Associates, revealed that 70% to 80% of the factors behind employee loyalty contribute directly to customer loyalty.

 

Whisper... Dont Shout

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We all have one life and we all hope to live it well

Switzerland’s largest non-life insurer engaged PRISM to evaluate a pan-European IT platform for the administration of health products.

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